YGOS Policies
The Board of the Youth Guidance Outreach Services is governed by the Constitution of the Society and is committed to complying with the Code of Governance for Charities and Institutions of Public Character, and all applicable laws and regulatory requirements.
Our policies reflect our dedication to transparency, accountability, and the well-being of those we serve.
Explore this page to gain a deeper understanding of YGOS' mission, values, and the framework that guides our interactions with clients, partners, and stakeholders. We believe that clear policies are essential in building trust and maintaining the highest standards of our work.
We invite you to browse through our policy documents, designed to ensure that everyone we serve receives the support and care they deserve.


YGOS PDPA Policy
Our PDPA Policy Our PDPA (Personal Data Protection Act) policy is all about safeguarding our youths' and partners' information.
The privacy and security of the information entrusted to us will be protected in accordance with legal requirements and will be handled responsibly and transparently.

YGOS Media and Communication Policy
Our Media and Communication policy encourages open communication while maintaining a firm commitment to respect and professionalism.
We believe in the power of social media to connect, engage, and inform, and our policy ensures that everyone represents our organization with the highest standards of conduct and integrity.
Reporting Channel
The Audit Committee has been appointed by the YGOS Board to give oversight to the overall governance of the Society and ensure objective evidence-based investigation to all whistle-blowing reports, pertaining to the above scope of the policy. The Board encourages employees and external parties to furnish accurate narration of issues and also submit their names, contact number and email address to their allegations whenever possible for the purpose of verification and/or clarification. Concerns and irregularities expressed anonymously are more difficult to act upon effectively, but they will be considered, taking into account the seriousness and credibility of the issues raised.
For whistle-blowing, please submit through email: hr@ygos.org.sg
(All reports will be directly channelled to the Audit Committee)
For operational, programme and human resource performance feedback, please submit through email: admin@ygos.org.sg
(All reports will be directly channelled to the YGOS Management)
*Established at the Audit Committee Meeting (2016/17), on 24 Mar 2016 Approved at the YGOS Board Meeting (2016/17), on 24 Mar 2016.


